Operations Staffing Manager USA

Google's known for our innovative technologies, products and services -- and for the people behind them. As part of our world-class recruiting team, you're charged with finding the most interesting candidates who bring an entrepreneurial spirit, a sense of scrappiness and a diversity of thought to all they do. You're responsible for guiding candidates through our hiring process and connecting them to the magic of working at Google. You are creative and driven, with an interpersonal savvy that allows you to develop lasting relationships with both candidates and hiring managers. You're also comfortable with numbers and drawing insights from analytics to make our hiring process smarter and more efficient.

You work closely with the executive management team to develop recruiting strategies. You prioritize team resources and manage performance metrics to achieve hiring targets and optimize client and candidate experience.

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Responsibilities

• Be responsible for ensuring achievement of global hiring targets for HWOps, DCOps, and NetOps teams.
• Manage a team of leads and recruiters based in Mountain View and New York, responsible for achieving NA hiring for Operations. Establish metrics, manage performance, and drive productivity improvements.
• Work closely with respective Operations VPs, hiring stakeholders and finance to understand headcount needs and ensure headcount is captured accurately in Google’s tools. Help provide further breakdown of all roles and track changes.
• Liaise with staffing partners to drive pipeline to hiring managers, including regional, channels, and horizontals teams. Partner with diversity channels, programs and HR business partners to ensure diversity goals are met.
• Influence and drive engineering engagement through lead generation programs and other innovative methods and analyze staffing partner results to anticipate downstream issues and help course correct.

Minimum qualifications

• BA/BS degree or equivalent practical experience.
• 12 years recruiting experience in an executive search firm or corporate environment, executing a variety of talent searches.
• Experience managing a team of 10 members.

Preferred qualifications

• Experience in full-cycle recruiting/sourcing, or experience owning a function of similar scope, and including experience managing a team and client groups.
• Strong track record of solving complex problems and delivering significant impact as a manager.
• Strong domain knowledge and expertise in Software Engineering recruiting.
• Ability to drive efforts and projects through influence, relationships, and broad knowledge base.
• Proven ability to develop employees and maximize individual and team performance while maintaining a fun working environment.
• Demonstrated personal accountability, integrity, credibility and is a role model for others.

Area

Great just isn't good enough for our People Operations team (you probably know us better as "˜Human Resources'). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them" - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. 

Job details

Team or role:

People Operations

Job type:

Full-time

Last updated:

Oct 25, 2013

Job location(s):

Mountain View, CA, USA

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IT Auditor, Project Lead, Chicago, USA

Google accountants are a savvy bunch who handle the core accounting responsibilities at Google. As a member of this team, you know your accounting principles and the full accounting process end to end. You'll advise on financial reports required by governmental regulations, and you'll review, analyze, and interpret financial and budgetary reports -- and all this sounds like fun to you. Every day is a new challenge, and you're continually looking for ways to help our team get better at what we do, in the most efficient way possible. A team player at heart, you collaborate with our global team, evangelize best practices and roll up your sleeves to pitch in when it's all hands on deck. You move fast while keeping your attention to detail, and you tap into your problem-solving skills to support Google's business objectives.
Internal Auditors ensure that Google's financial reports are as accurate and precise as our algorithms. As part of the Audit team, you'll develop and manage internal financial audits, working to identify any issues and solve problems at the root cause. You'll help Google managers understand how the audit function supports our overall business objectives, and train them to plan for and scope internal audits and risk assessments through an established process. You'll be on top of deadlines and will create scalable reporting systems to communicate results of audits to both internal audiences and regulatory compliance agencies. You have a hands-on, tactical approach for resolving issues, and an eye for detail ensures that everything is balanced at the end of the day.
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Responsibilities

• Design and execute financial and operating audit programs, including operational process reviews, and review of system implementations, applications, IT infrastructure and other IT related risk areas.
• Prepare audit reports to document audit scope, procedures, findings and recommendations and manage work requirements and budget to meet assigned initiatives; communicate with and educate process owners on the importance of controls, an effective control environment, and the role of Corporate Audit.
• Work in cross-functional teams to help create integrated system requirements and provide IT controls expertise.
• Champion process re-engineering by challenging the status quo of current processes and suggesting improvements or alternatives.
• Execute data security and privacy reviews throughout the organization; work with management and users to interpret the significance of audit findings, conclude on findings and make practical recommendations.

Minimum qualifications

• Bachelor's degree in Management Information Systems, Computer Science, or Engineering or equivalent practical experience.

Preferred qualifications

• 7 years experience in IT Systems Audit. IT security and privacy audit experience, working with PII (personally identifiable information) understanding the requirements around handling the transfer, storage and access of confidential data.
• Experience auditing complex ERP environments within Oracle; CISA/CISSP/CIPP or related experience.
• Ability to understand both operational and financial risk and lead non-IT audit reviews.
• Ability to navigate through ambiguity, manage and coordinate multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and deliver on commitments.
• Leadership skills (ability to take charge, confidence to interact with all levels, set objectives, drive results, and a team player) and excellent communication and interpersonal skills with the ability to work with a wide variety of departments.
• Ability to travel internationally, 30-40%

Area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team. Whether designing processes to support our global businesses, providing forward-thinking analysis or managing our day-to-day balance sheets, our seasoned accounting and finance pros create innovative solutions to a googol of challenges and keep our business on track.

Job details

Team or role:

Finance

Job type:

Full-time

Last updated:

Sep 24, 2013

Job location(s):

Chicago, IL, USA

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Facilities Manager, Chicago, IL, USA

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure your clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

Google, one of the world’s leading Internet companies has an opening for a Facilities Manager to join the Real Estate and Workplace Services Organization in our Chicago, IL location. This is an exciting role for someone with previous Facilities management experience who can take responsibility for operational management in our downtown facility. This role will include control of budgets and costs, managing an outsourced team and will be responsible for aspects of the operational and strategic FM services. The candidate will need to demonstrate core organization and management skills to satisfactorily manage all aspects of the role.

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Responsibilities

• In collaboration with REWS functional teams, plan and manage delivery of daily office activities, employee programs, and service objectives in a regional site setting.
• Oversee property management services including: maintenance of building and mechanical systems, janitorial service and supplies, and health and safety in a demanding environment that requires the highest level of service delivery.
• People management and leadership skills with proven ability to influence at all levels. Solid experience collaborating with other business units to meet company goals and standards.
• Manage vendor service contracts and RFP processes, including obtaining vendor price quotes, preparing contracts and purchase orders, reviewing and approving invoices.
• Manage outsourced facilities services vendor; ensuring best practices are being created by using and testing google products while also having general oversight of daily operations of office(s) in all areas of workplace services including reception, security, mail, and ticketing system. Act as on-site liaison during planning and construction of office expansions and is also responsible for managing vendor service contracts and RFP processes, purchase orders, space planning, tracking, move coordination, and new hire space accommodations.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of service experience with an emphasis on facilities, hospitality, corporate services, property management or equivalent office management experience.

Preferred qualifications

• Previous experience developing and managing budgets (including capital budget justification) with strong financial, contract management and purchasing skills.
• Solid knowledge of property management, food service, leases, construction terms and practices. Understanding and knowledge of industry trends and direction.
• Demonstrated ability to handle multiple requests and work in a fast paced office environment. Proven record of effecting strategic change and initiatives where prudent.
• Service-minded and strong customer service focus, flexible and open to new ways of doing business.
• Solid people management and leadership skills, with proven ability to influence at all levels.
• Excellent communication skills, both written and verbal; strong presentation skills; proficient in the use of common business software programs; and familiarity with google applications desired.
• Multiple language skills

Area

Just as Google products always focus on the user, Google offices focus on the Googler. From state-of-the-art green construction projects to maintaining our resident T. Rex skeleton (named Stan), the Real Estate and Workplace Services team builds environments that keep Googlers feeling inspired and energized. We're a team of inquisitive and energetic real estate, construction and facilities operations professionals that are constantly searching for new ways to improve workplace efficiency and make Google a great place to come to work everyday.

 

Job details

Team or role:

Real Estate & Workplace Services

Job type:

Full-time

Last updated:

Oct 18, 2013

Job location(s):

Chicago, IL, USA

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Product Manager, Google Cloud Platform, USA

At Google, we put our users first. From innovative software products like Gmail, YouTube, Chrome, StreetView to pioneering mobile devices like the Android, we build products that organize the world's information and make it universally accessible to our users. The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge the technical and business worlds as you design services that our customers love. You'll work with Googlers from Engineering, Sales, Marketing, and Finance, to name just a few. You have a bias toward action and can break down complex problems into steps that drive product development at Google speed. As a Product Manager, you will be part of shaping Google's next moonshot.
 Apply Now

Responsibilities

• Identify market opportunities, build business cases, and define product vision and strategy for Google Cloud Platform and APIs.
• Develop and launch new developer products.
• Enhance existing products and work with sales and marketing to drive market adoption.
• Partner closely with the engineering team to help determine the best technical implementation methods as well as execution schedule.
• Track product development, and develop product launch plans.

Minimum qualifications

• BA/BS degree or equivalent practical experience.   
• 5 years of relevant on hands knowledge in developer and platform product with a track record of product delivery.

Preferred qualifications

• MS or PhD degree in computer science, computer information systems or computer related field.
• Excellent technical abilities and analytical skills, with deep understanding of the Internet, developer and platform space.
• Excellent written and oral communication skills, with the ability to evangelize Google's products internally and externally.
• Strong organizational skills and an entrepreneurial drive.

Area

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. With eyes focused squarely on the future, our team works closely with creative and prolific engineers to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Google does business.

Job details

Team or role:

Product Management

Job type:

Full-time

Last updated:

Oct 10, 2013

Job location(s):

Kirkland, WA, USA; Mountain View, CA, USA; Seattle, WA, USA; San Francisco, CA, USA

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Account Executive, Media Platforms, USA

This Account Executive role is a unique opportunity to be a key, high-visibility player in a strategic entrepreneurial business at Google. You will become an expert in the new & dynamic world of Programmatic Media Buying, Exchanges, Real-Time Bidding and DSPs. You will use this expertise to hit revenue targets, evangelize the market opportunity, commercialize new products features and drive exponential business growth. The role involves working with some of the most technically advanced digital leaders across the US. You will need to build close C-level relationships with key stakeholders in the marketplace and advise businesses on how to structure for growth, how to take advantage of the exchange opportunity and how to scale. The ideal candidate will be strategic, revenue driven, creative, analytical and can excel in a new and minimally structured environment.
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Responsibilities

• Meet/exceed quarterly and annual goals and participate in strategic account and business planning.
• Build and maintain a strong knowledge of the DoubleClick suite of solutions.
• Build and maintain relationships with C-level clients.
• Evangelize "Programmatic Buying" both internally and externally.
• Lead sales presentations and quarterly reviews to key accounts.

Minimum qualifications

• BA/BS degree or equivalent practical experience.

Preferred qualifications

• Experience in building relationships at senior levels, along with superior written and verbal communications skills.
• Strong familiarity with online media buying and selling processes, and a base knowledge of of DSPs, SSPs and Ad Exchanges.
• Demonstrated strategic and analytical sales approach.
• Demonstrated the ability to be flexible/adaptable in exercising judgment in a dynamic environment.
• Strong ability to navigate ambiguity and manage competing priorities.

Area

The New Product Solutions (NPS) group is the link between Product and Sales at Google. NPS helps take product innovations and turns them into client solutions that enable our customers to get the most out of their spend with Google. NPS team members ensure we have the right commercial strategy for our products and bring product expertise to Sales, enabling front-line Sales partners to sell effectively and quickly. We are passionate about all things digital and want to shape the ever-changing world of online advertising.

Job details

Team or role:

Sales & Account Management

Job type:

Full-time

Last updated:

Oct 07, 2013

Job location(s):

San Francisco, CA, USA; Los Angeles, CA, USA

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Associate Product Manager, Seattle, USA

At Google, we put our users first. From innovative software products like Gmail, YouTube, Chrome, StreetView to pioneering mobile devices like the Android, we build products that organize the world's information and make it universally accessible to our users. The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge the technical and business worlds as you design services that our customers love. You'll work with Googlers from Engineering, Sales, Marketing, and Finance, to name just a few. You have a bias toward action and can break down complex problems into steps that drive product development at Google speed. As a Product Manager, you will be part of shaping Google's next moonshot.

Apply Now 

Responsibilities

• Understand and analyze user needs.
• Research markets and competitors.
• Work with engineers to define products.
• Build and launch new products and features.
• Define product vision and future direction.

Minimum qualifications

• BA/BS in Computer Science or related technical field or equivalent practical experience.  

Preferred qualifications

• Excellent organizational and analytical skills.
• Strong technical abilities.
• Demonstrated capacity for developing and understanding strategy.
• Interest in creating and analyzing products.
• Excellent communication skills.

Area

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. With eyes focused squarely on the future, our team works closely with creative and prolific engineers to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Google does business.

Job details

Team or role:

Product Management

Job type:

Full-time

Last updated:

Oct 10, 2013

Job location(s):

Seattle, WA, US

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Network Engineer, Deployment, TX, USA

Google's network provides services to millions of Internet users around the world. The Network Deployment team is responsible for operating that network reliably and at scale. The team configures and installs network gear including running cables, hardware setup and decommissioning old gear as we're in a constant upgrade cycle. You have an appetite for accuracy and conduct site surveys and audits to verify that each network site has been built to the right specifications. A typical day can sometimes be physically demanding, but you're energetic and willing to participate in field deployments that are often off-site and off-hours. Beyond day-to-day responsibilities, you'll also develop creative approaches to keep operational costs low and improve the efficiency of our ever-growing infrastructure.

As an Engineer for the Network Deployment team you will be on the front lines of our efforts to deploy, design and maintain one of the largest and most complex private data networks in the world. You will work with network architects, capacity management, project managers, and engineers within Google to gather network requirements, deploy Google's private network, create and manage network implementation/integration plans, and create physical and logical network designs. You will use your experience in networking, data centers, and colocation to establish and improve best practices and procedures. The objective is to build the world’s most reliable, cost-effective, and scalable network to support Google users.
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Responsibilities

• Rack and stack, install, commission and test routers, transport (DWDM) equipment, and other network devices in new and existing network nodes across Google's global network (travel domestically up to 50%).
• Generate implementation plans and provide technical leadership and guidance during deployment activities.
• Work closely with project management, network engineering and rest of the engineering team to identify in advance potential problems in network installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
• Own network documentation, updating and maintaining network drawings and plans.
• Work with vendors/manufacturers to evaluate new hardware/software and create deployment standards.

Minimum qualifications

• Bachelor's degree in a technical discipline or equivalent practical experience.  
• Experience with field-based work in POPs, carrier hotels, data centers or Central Office environments.

Preferred qualifications

• Experience with hands-on rack and stack, installation, commissioning and maintenance of routers and other network equipment, plus creating rack elevations and other planned/install/as-built documentation for service providers or large enterprise networks.
• Broad understanding of DWDM, layer 2/3 technologies, the operation of IP networks, plus familiarity with test equipment such as OTDR, OSA, BERT and/or other network analysis tools.
• Strong knowledge of industry-standard best practices for cable dressing and management, including for fiber-optic cable systems.
• Solid hands-on experience performing AC and DC power installations.

Area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job details

Team or role:

Technical Infrastructure

Job type:

Full-time

Last updated:

Sep 25, 2013

Job location(s):

Dallas, TX, USA

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