Product Manager, New York, USA

At Google, we put our users first. From innovative software products like Gmail, YouTube, Chrome, StreetView to pioneering mobile devices like the Android, we build products that organize the world's information and make it universally accessible to our users. The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge the technical and business worlds as you design services that our customers love. You'll work with Googlers from Engineering, Sales, Marketing, and Finance, to name just a few. You have a bias toward action and can break down complex problems into steps that drive product development at Google speed. As a Product Manager, you will be part of shaping Google's next moonshot.
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Responsibilities

• Gather requirements.
• Help to define a product vision and strategy
• Work with world-class engineers.

Minimum qualifications

• BA/BS in Computer Science or related technical field or equivalent practical experience.   
• 3.5 years relevant work experience.

Preferred qualifications

• MS, MBA or PhD.
• 5 years relevant work experience.
• Product management or design experience with a focus on software products and technologies.
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
• Knowledgeable across multiple functional areas such as product management, engineering, UI, sales, customer support, finance or marketing.
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.

Area

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. With eyes focused squarely on the future, our team works closely with creative and prolific engineers to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Google does business.

Product Management

Drive product development - from conception to launch - while working at Google speed.

New York

At Google New York, we work in a beautiful old building (it's enormous, a full city block) in one of the hottest neighborhoods in town. We do a range of work in engineering, sales and marketing. We’re everything that’s great about Google, plus the 24/7 buzz of the Big Apple.

Job details

Team or role:

Product Management

Job type:

Full-time

Last updated:

Oct 10, 2013

Job location(s):

New York, NY, USA

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Account Executive, Specialty Retail in New York, USA

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Google Account Executive, you'll help to provide integrated, cross-platform advertising solutions. Google has become a leader in this space because we've developed effective products and services targeted to marketers and consumers. You'll manage business relationships to ensure that your clients' needs and requirements are met. This will require you to serve as their advocate within Google while collaborating with other Google teams to provide them with a comprehensive portfolio of solutions and options. You understand and anticipate how decisions are made, and you will persistently explore and uncover the business needs of your key clients.
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Responsibilities

• Develop high-level relationships to serve as a trusted consultant with major customers to optimize their advertising.
• Generate business plans to define your selling strategies and tactics.
• Understand and adapt to Google's ongoing product and technology developments.
• Manage multiple cross-product opportunities and projects.

Minimum qualifications

• BA/BS degree or equivalent practical experience.
• 5 years experience in advertising sales, marketing, consulting or media.

Preferred qualifications

• 8 years relevant experience in digital advertising sales.
• Knowledge of and established relationships within the advertising industry.
• Knowledge of and established relationships within the relevant industry vertical.
• Knowledge of traditional as well as contemporary/online marketing tactics and strategy.
• A deep understanding of the industry's issues, a vision for its growth and a commitment to advance Google's forward-looking strategies within the marketplace.
• Willing to travel.

Area

The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that help our clients build their businesses and brands. We are in a unique and exciting position to shape how marketing and business are conducted in the digital age. We help our customers connect with their audiences so they get the most out of the web.

Sales & Account Management

Transform the way companies interact with customers and help businesses grow.

New York

At Google New York, we work in a beautiful old building (it's enormous, a full city block) in one of the hottest neighborhoods in town. We do a range of work in engineering, sales and marketing. We’re everything that’s great about Google, plus the 24/7 buzz of the Big Apple.

Job details

Team or role:

Sales & Account Management

Job type:

Full-time

Last updated:

Oct 11, 2013

Job location(s):

New York, NY, USA

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Enterprise Technical Solutions Engineer in New York USA

Help the globe "go Google." The Enterprise team helps companies seamlessly make the switch to Google products and supports them along the way. As a Technical Solutions Engineer, you're helping the globe "go Google" by working with leading companies, schools and government agencies to ease their transition to Google tools--like Apps, Search and Chrome. You swiftly problem-solve technical issues for customers to show how our products can make businesses more productive, collaborative and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Enterprise business and bringing our product portfolio into companies both big and small around the world.
As a Technical Solutions Engineer Google Search, you will work closely with engineering, product management, and deployment teams to improve the product's vision and to make Google customers successful. Applying your in-depth technical experience and expertise, you will develop a deep understanding of, and drive enhancements to, Google’s services architecture. You will be working in an engineering-level support role and drive resolution for problems and inquiries customers report as part of a 24x7 global team. More specifically, you will provide solutions to customers and resolve all customer cases for the Google Search product suite.
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Responsibilities

• Diagnose and resolve customer cases for Google Enterprise search products as part of a global 24x7 support organization.
• Replicate complex customer environments to reproduce problems.
• Analyze source code to pinpoint the root cause of problems and suggest or submit potential fixes to resolve them.
• Guide or perform design and implementation of new support, productivity or investigation tools to increase efficiency of the technical support process.
• Act as a consultant and knowledge base for product managers, sales engineers and deployment specialists, resolving technical deployment obstacles, improving the product's vision and and making Google customers successful.

Minimum qualifications

• BA/BS in Computer Science or a related technical field or equivalent practical experience.
• 2 years of industry experience in technical support, professional services, engineering, sustaining engineering, or systems engineering.

Preferred qualifications

• Hands-on experience implementing, troubleshooting and supporting Linux/Unix operating system, Internet-based applications and web servers.
• Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) as well as experience with relational databases (Oracle, Sybase, MySQL, PostgreSQL, SQLServer) is preferred.
• Strong understanding of Web related standards, such as HTTP, HTML, XML, cookie-based SSO and Content Management systems such as Microsoft Sharepoint, Open Text Livelink, EMC Documentum and IBM FileNet.
• Outstanding account management, troubleshooting, follow-through and problem solving skills, resourcefulness, attention to detail, and verbal and written communication skills. Ability to keep pace with rapid changes in enterprise products.

Area

We've helped millions of employees and organizations around the world to "go Google." As masters of cloud computing, the Enterprise team helps small and large businesses, educational institutions and government agencies discover the wonders of "the cloud" and work smarter through Google Apps. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Google's philosophy of innovation and ease of use in mind.

Mountain View (Global HQ)

Want to stop talking about changing the world and actually do it? At Google Mountain View, our global headquarters, we make products for hundreds of millions of users around the world that change the ways they create, share, communicate, collaborate and do business.

Technical Infrastructure

Make Google's services fast and reliable for billions of users.

Learn more about our Technical Infrastructure roles

New York

At Google New York, we work in a beautiful old building (it's enormous, a full city block) in one of the hottest neighborhoods in town. We do a range of work in engineering, sales and marketing. We’re everything that’s great about Google, plus the 24/7 buzz of the Big Apple.

Technical Solutions

Take on technology challenges that don’t have simple answers as you bridge technology and business.

Job details

Team or role:

Technical Infrastructure; Technical Solutions

Job type:

Full-time

Last updated:

Oct 11, 2013

Job location(s):

Mountain View, CA, USA; New York, NY, USA

Public Policy and Government Relations Manager in Dubai

As our Manager for Public Policy and Government Relations in Dubai, you will represent Google externally with government, regulators and third parties, as well as help manage our local public policy strategy and campaigns. You will work with a cross-functional team of Google employees in MENA, as well as with a closely-coordinated global Public Policy team to advance policy positions that benefit our users and an open Internet more generally.
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Responsibilities

• Develop and lead public policy campaigns across the full range of policy areas that impact Google and the web. Key issues include technology innovation, free expression, privacy and intellectual property.
• Engage directly with politicians and policy-makers.
• Build a network of trade associations, industry partners, non-profit groups and others to support policies that will help create/maintain a user-focused online environment as well as an open Internet.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• Direct experience working within national politics, government, think tanks, public interest groups or the field of corporate public policy.
• Broad policy experience, preferably with direct knowledge of the tech sector or the key issues impacting the Web, like intellectual property, free expression, Internet access and online safety.
• Fluency in Arabic language and English are a prerequisite.

Preferred qualifications

• Experience working in high-stress environments and a proven ability to exercise judgement even in a crisis.
• Excellent communicator with great interpersonal and presentation skills, as well as the ability to write well and translate complex issues into simple language that people who are not experts can understand.
• Self starter with the ability to think, plan, and execute large projects.
• Team player who can work with people from a broad range of backgrounds and experience, including to lead campaigns and mentor more junior members.

Area

Our job is to advocate for Google on the big public policy issues of the day. Technology moves quickly, so it's important that we work closely with politicians, regulators, academics and third parties to help them understand the issues that affect the Internet and our users. Google and the web touch a lot of public policy debates, so we're looking for quick-witted, entrepreneurial and intellectually curious people to join our team. Life at Google is rarely quiet, and never boring so to succeed here, you'll need to combine creativity with the organizational skills to manage different campaigns and projects to tight deadlines. Ideal candidates will be inspiring advocates and enthusiastic team players, eager to help shape the future direction of Internet policy.

Legal & Government Relations

Tackle some of the toughest challenges of the information age.

Dubai

Do cool things that matter at Google Dubai.

Job details

Team or role:

Legal & Government Relations

Job type:

Full-time

Last updated:

Sep 24, 2013

Job location(s):

Dubai, United Arab Emirates

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Industry Manager, CPG in Dubai

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Apply Now 

Responsibilities

• Target new CPG customers and develop strong relationships with clients and their marketing services agencies.
• Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations.
• Collaborate and consult with major customers with the goal of extending relationships, increasing your client and agency base and optimizing their advertising expenditures.
• Develop case studies of successful campaigns in order to share insights with customers and to serve as an evangelist at targeted events and conferences.
• Champion new product releases, internally and externally.

Minimum qualifications

• BA/BSc degree or equivalent practical experience.

Preferred qualifications

• Online media experience with a good understanding of search.
• Experience in business development, client relationship and servicing skills with the ability to deliver results under pressure.
• Strong ability to mentor account managers in an effort to drive their performance.
• Established network of contacts and considerable sales experience within the Travel or Finance sector.
• Strong knowledge of Google products such as AdWords.

Area

The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that help our clients build their businesses and brands. We are in a unique and exciting position to shape how marketing and business are conducted in the digital age. We help our customers connect with their audiences so they get the most out of the web.

Sales & Account Management

Transform the way companies interact with customers and help businesses grow.

Dubai

Do cool things that matter at Google Dubai.

Job details

Team or role:

Sales & Account Management

Job type:

Full-time

Last updated:

Oct 01, 2013

Job location(s):

Dubai, United Arab Emirates

Apply Now  

Jobs in Austraila

Desktop Support

• 6 month Rolling Contract
• CBD Location
• Innovative & Cutting Edge IT environment

Our client is a national leader within the banking and financial services space, they have an immediate opportunity available for a Desktop Support Analyst to join one of the most innovative and cutting edge IT environments in APAC.
The major responsibility will be to provide onsite IT support for Executive Management and Senior Management, including IT queries, service requests and escalation points.
Requirements;

• At least 5+ years hands-on IT experience, in a help desk or support role
• 2+ years experience supporting Executive Management - desirable
• ITIL Certification is desirable
• Experience in on-boarding new starters
• Experience providing IT support across a range of hardware, including smart phones, printers, office moves and Wireless.

We will be short listing immediately, with a view to sending three candidates on Tuesday afternoon. Interviews will take place late next week and offers will be made by Friday. They have an immediate start on offer but are willing to wait a four week notice period for the right candidate. Apply now and an experienced consultant will be in touch to discuss your application in more detail.

Apply now

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

Job in UAE

 Helpdesk Coordinator - Property - UAE

Business Unit: Head Office

Division: Property

Brand: Multiple

Country: United Arab Emirates

Location: Dubai (U.A.E.)

Closing Date: 21-Apr-2013

The Division:

Property

The Property division covers all aspects of Alshaya's retail property. including market studies, brand expansion planning, budget approval, site leasing and acquisition, store design and project management. After handing over a completed store, the division continues to handle maintenance and facilities management.

Internally, the division interacts with brand teams, Operations, Finance, Logistics, IT and HR. Externally, the focus is on building long-term relationships with host brands, developers, suppliers and contactors.

The division regularly reviews store performance and drives store refurbishment and relocation to ensure meeting company and brand expectations in regard to quality and profitability.

About Facilities Helpdesk: The Alshaya Facilities helpdesk is based in Dubai, Operating from 7am to Midnight, All days including Holidays and Weekends. And provide support to all Middle East stores who reports maintenance issues over the phone and email and logging them in the system, coordinates with Facilities Maintenance Team and the contractors on the issues reported to helpdesk.

The Role: The candidate filling this role would essentially be coordinating all maintenance calls coming into the Facilities Maintenance Help Desk to ensure logging calls in Archibus, a Web Based Facilities Management software and coordinating issues with regional facilities team and maintenance contractor.

Responsibilities:

• Responsible for daily help desk functions, addressing all incoming maintenance requests via email, phone.
• Creating maintenance work requests for each issue and ensuring accuracy of information.
• Assists in disseminating information including maintaining and updating Helpdesk database, updating store and contractor information, and keeping current on Helpdesk status.
• Assists in constantly improving processes and procedures as it relates to stores support.

Skills and Experience:

• 2-3 years proven office experience
• Pleasant phone voice and demeanor
• Outgoing and confident personality 
• Must have exceptional communication skills in English
• Knowledge of Microsoft Office, including but not limited to Outlook and Excel
• Ability to work with limited direction
• Customer service attitude with excellent interaction skills
• Ability to multi-task in a fast paced office environment
• Flexible to work shifts and late hours

About M.H. Alshaya: M.H. Alshaya  is a leading international franchise operator for over 70 of the world’s most recognised retail brands  including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake  Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and  Office Supplies.    
Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. 

M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com.